How to resolve Sage 50 Error: “The action can’t be completed because the file is open in another program”

Sage 50 Error

Sage 50 is undoubtedly the best business accounting software that allows you to seamlessly manage your business finances even on the go, keeping you in control of your business numbers at all times. But often error messages might hamper the performance of your accounting software, drastically affecting your business productivity.

“The action can’t be completed because the file is open in another program” is one such error message that prohibits you from copying, editing, or accessing a Sage 50 file or folder while working on the software. The error message appears on “File In Use” message box and is followed by the details including file name, size, type, and modified data. This could be very annoying as the error message will not allow you to complete your task. But fret not! We have outlined some simple do it yourself solutions below that can help you resolve the error and keep your Sage 50 Accounting software up and running.

Solution 1: 

  1. Close Sage 50 on all workstations.
  2. At the server, press Windows+R.
  3. In the Run box, enter services.msc and click OK.
  4. Now, right click on the Pervasive PSQL Workgroup Engine and select Stop.
  5. Once the service has been stopped, right click to select Start again.
  6. Repeat the process on all workstation. as well as on the server
  7. Check if you can rename the file now.

Sage Support

Solution 2:

  1. Close Sage 50 on all workstations as well as on the server.
  2. At the server, select Start and go to the Control Panel.
  3. Select Administrative Tools and then select Computer Management.
  4. Select Shared Folders and then click on Open Files.
  5. Now, in the list, find Sage 50 program and data path files.
  6. Right click on each of the files and select Close Open Files.
  7. Check if you can rename the file now.

Solution 3:

  1. Press Windows Key + E. This will launchFile Explorer.
  2. From the options, clickon View
  3. Then click Optionsand select Change folder and search options.
  4. Now, in theFolder Options, under Advanced settings, find the ‘Launch folder windows in a separate process’ option and disable it.
  5. ClickApply and then click OK to apply the changes.

You can now close File Explorer via Task Manager or reboot the machine to fix the error message.

Still need help?

Sage Technical SUpport

In case you have not been able to fix the error message by following the above mentioned steps or you need expert technical guidance while troubleshooting the error message, remember we are just a call away. Dial 1 844 871 6289 to get in touch with our Sage specialists who can help you fix the error message in no time to ensure minimum downtime and maximum efficiency. Our expert technicians are available round the clock to help you fix all kinds of issues that you might face while working with your Sage 50 Accounting software.

Why Sagenumber.support?

We are one of the leading third party remote tech support providers for Sage 50 Accounting software. Our ardent team of experts have years of experience in resolving event the most complicated issues related to Sage software. Our tech support specialists have acquired the right skill set and complete technical knowledge to troubleshoot all issues and error messages that might be affecting the performance of your software. We have a proven reputation of providing first call resolution for even the trickiest problems to ensure that your business never gets affected. Call us on our toll free Sage 50 tech support number 1 844 871 6289 and get in touch with our expert specialists to get all your Sage 50 Accounting software related issues fixed in no time.

Leave a Reply

Your email address will not be published. Required fields are marked *

Report Your Issue

(Didn't find what you were looking for! Report your issue and get customized help from our Sage experts.)



Sage Version

Edition Year

No of User: Licence

Operating System:

Help Needed:


What is SageNumber.Support?

We are a Sage advising firm who aims to tackle all your concerns while you are connected with Sage. We ensure to provide you clarifications and rectifications for any problem in your accounting software. At SageNumber.Support we help our subscribers in any Sage Software Updation, Product Up gradation, Technical Issues and also Sage related errors. We also educate our consumers about the hidden features of Sage. Connect with us: