How to fix Sage 50 “Error Opening Company.asd”

Sage 50 is the best-in-class business software that offers powerful accounting and invoicing solutions. It allows small and medium businesses to effectively manage their accounts, save time, and reduce manual accounting errors. But for the successful functioning of your software, it is necessary for your data to be error free. Any discrepancy with your data or accounting files and folders can lead to error messages while working on your Sage accounting software, leaving you confused and frustrated.

One such error is “Error opening company.asd”. This is a very common error message and occurs when you are trying to access forms using Aatrix in Sage 50. If you have already entered the Federal Tax ID number and generated W2’s and W3’s in Aatrix, next time if you make changes to the Federal Tax ID number and try to access company forms, you’ll end up with this error message. The error may restrict you from using the software all together and affect your overall work process.

Resolution for “Error opening company.asd”

The resolution steps for the error are simple and can be performed manually. However, if you are new to Sage 50 software or don’t want to get into the hassle of manually troubleshooting the issue, you should look out for expert help.

Follow the below mentioned steps to correct the error:

If you are using Business center

  1. Go to Profile.
  2. Select Edit and then select Company information.
  3. Now select the Paths tab and note the payroll data path.
  4. Browse to the data path and double click on Company folder.
  5. Search Company.asd file and right click to rename to Company.old to fix the issue.

If you are using the Payroll module

  1. Go to File and click Open.
  2. Now note the data path and browse to the data path location.
  3. Click on Company folder and search for Company.asd file.
  4. Right click on the file and rename it to Company.old.

Simple, isn’t it? However, if even after following these steps if the error still persists, you need to get in touch with Sage specialists for expert assistance. Call toll free by dialing our Sage tech support number +1-844-871-6289 and our experts can help you quickly fix the error message to help you save your time and money.


We are a reliable third-party Sage support company offering expert assistance for all Sage accounting software. Our highly knowledgeable and experienced Sage professionals are adept in resolving all Sage software related issues and can provide you quick and timely resolution for all your technical problems. Our team offers first call resolution to almost all your Sage 50 issues. You can easily get in touch with us by dialing our toll free number +1-844-871-6289. We are available 24X7, 365 days a year to ensure that you never have to face a bad day at work. So, call us now for expert and timely resolution to all your Sage 50 related problems.

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